Privacy Policy

Privacy Policy

lookout Technologies India Pvt. Ltd ("lookout") values your privacy. during this Privacy Policy ("Policy"), we tend to describe the knowledge that we tend to collect concerning you once you visit our web site, (the "Website") and use the services on the market on the web site ("Services"), and the way we tend to use and disclose that info.

If you've got any queries or comments concerning the Privacy Policy, please contact United States of America at [email protected] . This Policy is incorporated into and is subject to the lookout Terms of Use, which may be accessed at computer . Your use of the web site and/or Services and any personal info you offer on the web site remains subject to the terms of the Policy and lookout's Terms of Use.

In terms of the knowledge Technology (Intermediaries Guidelines) Rules, 2011 and also the info Technology (Reasonable Security Practices and Procedures and Sensitive Personal knowledge or Information) Rules, 2011, any grievance or grievance could also be intimated to Suhail Vadgaokar, Grievance Officer, United Nations agency could also be reached at area No-4444, Chawl no.377, close to Aapla Bazar,Tagore Nagar, vikhroli east, metropolis 400083.

A. Collection of Your Personal Information


“Personal info” is outlined to incorporate info that whether or not on its own or together with different information could also be wont to without delay determine or contact you such as: name, address, email address, signal etc.

We collect personal info from Service Professionals giving their product and services. This info is partly or utterly accessible to all or any guests mistreatment lookout’s web site or mobile application, either directly or by submitting an invitation for a service. Service Professionals associated customers ar needed to make an account to be ready to access sure parts of our web site, like to submit queries, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request info. - Service Professionals, if associated after they produce and use an account with lookout, are needed to disclose and supply to lookout info as well as personal contact details, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, decision logs etc.) and participate in polls or surveys or feedbacks etc. Such info gathered shall be utilised to confirm larger client satisfaction and facilitate a client satiate their wants. the kind of private info that we tend to collect from you varies supported your specific interaction with our web site or mobile application.

Consumers: throughout the Account registration method and through your usage of lookout’s web site or application, we are going to collect info like your name, postcode, phonephone email address and different personal info. might|you furthermore mght} may offer United States of America together with your, address, and demographic info (e.g., gender, age, political preference, education, race or ethnic origin, and different info relevant to user surveys and/or offers). we tend to can also collect personal info that you just post in your provide, Profile, Wants, or Feedback, and any comments or discussions you post in any web log, chat room, or different correspondence web site on the web site or mobile application, or any comments you offer throughout dispute resolution with different users of the web site or mobile application.

Service skilleds: If you're a Service Professional and would love to post any info concerning yourself, we are going to need you to register for associate Account. throughout the Account registration method, we are going to collect your business name, phone number, address, zip code, travel preferences, an outline of your services, a headline for your profile, 1st and name, and email address. different info can also be needed to be provided to lookout while you avail and use lookout’s web site or application. additionally, you may, however aren't needed to, offer different content or info concerning your business, as well as pictures and videos. we tend to additionally could collect payment info, like mastercard info, from you.

Background Verification: The Service skilled acknowledges that as a part of the on-boarding method, the corporate or associate entity /agency appointed or nominative by the corporate (“Verifier”), could undertake background verification checks of the Service skilled so as to demonstrate lay alia the genuineness and ability of the Service skilled. In lightweight of the higher than, the Service skilled expressly consents to and acknowledges the following:

i) The Service skilled doesn't and can not have any objection to lookout sharing the Service Professional’s personal info and documents, as well as however not restricted to call, gender, date of birth, addresses, mobile range, email, education record, employment record, Aadhaar range, different government issued IDs like citizen ID, PAN card, permit etc. (collectively “Proprietary Information”) with the admirer for the aim of background checks and verification.

ii) The Service skilled authorizes the admirer to firmly store the Service Professional’s Proprietary info on their platform and understands that the admirer shall endeavour to confirm confidentiality of a similar.

iii) The Service skilled acknowledges that the digital record of the Proprietary info on the Verifier’s platform shall be accessible to lookout and lookout and their licensed users/partners/affiliates/contractors shall be entitled to access and update such digital record on the Verifier’s platform, as well as knowledge, documents, certificates, verification reports, references, testimonials, etc. and shall be entitled to use the connected services provided via the Verifier’s platform.

iv) The Service skilled acknowledges that if the Service skilled is devouring of redaction and/or deleting its digital record from the Verifier’s platform, it shall be entitled {to do|to try to to|to try associated do} thus by causation an email to such email address of the admirer that shall be like a shot provided by the corporate to the Service skilled, and in such a way because the admirer needs a similar.

v) lookout reserves its right to require acceptable actions (in its sole discretion) consistent to the result of the background check and verification.

lookout reserves the correct to record the conversations between service professionals and customers expedited by lookout through the messaging/chat mechanism on the platform or the calls created through the virtual numbers provided to safeguard the privacy of customers and repair professionals. All the chat/messaging logs or decision recordings are often wont to however not restricted to observe and compel abuse, safeguard the rights of customers and repair professionals, resolve disputes.

If we tend to take for it necessary, in our sole and absolute discretion, we tend to can also kindle and collect supplemental info from third parties, like info concerning your credit from a agency (to the extent allowable by law), or info to verify any identification details you offer throughout registration.

2. assortment of private info FROM SOCIAL NETWORKING SITES you'll log into our web site through your Facebook account. If you are doing thus, you want to enter the e-mail address and watchword that you just use for your Facebook account. we are going to raise that you just grant United States of America permission to access and collect your Facebook basic info (this includes your name, profile image, gender, networks, user IDs, list of friends, date of birth, email address, and the other info you've got set to public on your Facebook account). If you permit United States of America to possess access to the current info, then we are going to have access to the current info even though you've got chosen to not build that info public.

We store {the info|the knowledge|the data} that we tend to receive from Facebook with different information that we tend to collect from you or receive concerning you.

Facebook controls the knowledge it collects from you. For info concerning however Facebook could use and disclose your info, as well as any info you create public, please consult Facebook's privacy policy. we've got no management over however any third party web site uses or discloses the non-public info it collects concerning you.


We and our third party service suppliers, that embody ad networks, use cookies, internet beacons, and different following technologies to gather info concerning your use of our web site and Services, like your browser kind, your ISP or software system, your name, your interval, the URL of the previous web site you visited, your page views, your information processing address, and also the sort of device that you just use. we tend to additionally track however oft you visit our web site and use our Services. we tend to use this info (including the knowledge collected by our third party service providers) for web site analytics (including to work out that parts of our web site ar used most often, what our users like/do not like), to help United States of America in determinant relevant advertising (both on and off our Website), to judge the success of our advertising campaigns, and as otherwise delineate during this policy. Currently, we tend to don't honour browser requests to not be caterpillar-tracked.

We could get your device ID, that is distributed to lookout's servers and utilized in fraud interference efforts.

Cookies. we tend to and our third party service suppliers collect info from you by mistreatment cookies. A cookie could be a tiny file keep on user's pc disc drive containing info concerning the user. The cookie helps United States of America analyze internet traffic or informs you concerning your use of a selected web site. Cookies permit internet applications to retort to you as a private, trade its operations to your wants, likes and dislikes by gathering and memory info concerning your preferences. once you visit the web site, we tend to could send one or a lot of cookies (i.e., atiny low computer file containing a string of alphanumerical characters) to your pc that identifies your browser.

Some of these cookies could also be connected to third-party corporations or websites. The terms of use of such cookies ar ruled by this Policy and also the privacy policy of the relevant third party company or web site. as an example, Google measures the performance of advertisements by inserting cookies on your pc once you click on ads. If you visit the web site once you have such cookies on your pc, we tend to and Google are ready to tell that you just saw the ad delivered by Google. The terms of use of those cookies ar ruled by this Policy and Google's Privacy Policy.

Disabling Cookies. you'll prefer to settle for or decline cookies. Most internet browsers mechanically settle for cookies, however you'll typically modify your browser setting to say no cookies if you favor. If you disable cookies you'll be prevented from taking full advantage of the web site as a result of it's going to not perform properly if the flexibility to simply accept cookies is disabled.

Clear GIFs, constituent tags and different technologies. Clear GIFs ar little graphics with a novel symbol, similar in perform to cookies. In distinction to cookies, that ar keep on your computer's disc drive, clear GIFs ar embedded invisibly on web content. we tend to could use clear GIFs (a.k.a. internet beacons, internet bugs or constituent tags), in reference to our web site to, among different things, track the activities of web site guests, facilitate United States of America manage content, and compile statistics concerning web site usage. we tend to and our third party service suppliers additionally use clear GIFs in HTML emails to our customers, to assist United States of America track email response rates, determine once our emails ar viewed, and track whether or not our emails ar forwarded.


a. This app contains a computer code development kit (“SDK”) from a 3rd party, Red Brick Lane selling Solutions personal restricted (“RBL”). The SDK is integrated with this app for the needs of identification the device on media consumption and different device knowledge and utilizing a similar to analyse media behaviour and/or target relevant content and ads to the device (“Services”) consistent to the terms and conditions of RBL Services (“Terms of Use”).

b. If you are doing not would like for RBL to spot tv, radio and different offline content viewing around your mobile device,

c. RBL doesn't collect any in person specifiable info or audio/video / image/contact files from your mobile device. For any queries or clarifications please reach out to: [email protected]

d. RBL additionally mechanically receives and tracks sure knowledge concerning your mobile device (such as your device-type, put in computer code and language preference) your faucets and interests; and will produce a novel device or user ID for you. In some cases RBL will mechanically find or infer your location mistreatment GPS, your information processing address, watermarks, however typically your software system would require you to grant RBL permission to access your GPS; please confer with your device’s system settings relating to location services

B. How lookout Uses the Information We Collect

B. however lookout Uses the knowledge we tend to Collect one. however PERSONAL info is employed We collect your personal info and combination info concerning the employment of our we tend tobsite and Services to higher perceive your wants and to supply you with a more robust web site expertise. Specifically, we tend to could use your personal info for any of the subsequent reasons: to supply our Services to you, as well as registering you for our Services, confirming your identity and authority to use our Services, and to otherwise modify you to use our web site and our Services; For client support and to retort to your inquiries; For internal record-keeping purposes; To method request and payment, as well as sharing with third party payment gateways in reference to web site and/or lookout's product and Services; to enhance and maintain our web site and our Services (for example, we tend to track info entered through the "Search" function; this helps United States of America verify that areas of our web site users like best and areas that we tend to might want to enhance; we tend to additionally can use for trouble-shooting functions, wherever applicable); To sporadically send promotional emails to the e-mail address you offer relating to new product from lookout, special offers from lookout or different info concerning lookout that we expect you'll realize interesting; To contact you via email, telephone, facsimile or mail, or, wherever requested, by text message, to deliver sure services or info you've got requested; For lookout's marketing research functions, including, however not restricted to, the customization of the web site in keeping with your interests; we tend to could use your demographic info (i.e., age, postcode, residential and industrial addresses, and different varied data) to a lot of effectively facilitate the promotion of products and services to acceptable target audiences and for different analysis and analytical purposes; To resolve disputes, to guard ourselves and different users of our web site and Services, and to enforce our Terms of Use; we tend to additionally could compare personal info collected through {the we tend tobsite|the web site} and Services to verify its accuracy with personal info collected from third parties; and that we could mix combination knowledge with the non-public info we collect concerning you. From time to time, lookout could use personal info for brand spanking new and unforeseen uses not antecedently disclosed in our Privacy Policy. If our info practices amendment relating to info antecedently collected, lookout shall build affordable efforts to supply notice and acquire consent of any such uses as could also be needed by law. C. Electronic Newsletters, invites, Polls and Surveys At our sole discretion, lookout could provide any of the subsequent free services on the web site, that you'll choose to use or receive at your possibility. sure of the subsequent services could need you to supply extra personal info as elaborated below:

D. Security we tend to use procedural and technological security measures, that ar moderately designed to assist shield your personal info from unauthorized access or speech act. lookout could use cryptography, passwords, and physical security measures to assist shield your personal info against unauthorized access and speech act. No security measures, however, ar 100 percent complete. Therefore, we tend to don't promise and can't guarantee, and so you ought to not expect, that your personal info or personal communications won't be collected and employed by others. you ought to take steps to guard against unauthorized access to your watchword, phone, and pc by, among different things, linguistic communication off once employing a shared pc, selecting a strong watchword that no-one else is aware of or will simply guess, and keeping your log-in and watchword personal. lookout isn't liable for the unauthorized use of your info or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized watchword activity.

E. speech act we tend to could share the knowledge that we tend to collect concerning you, as well as your personal info, as follows:


We could disclose your info as well as Personal info if: (i) lookout moderately believes that speech act is important so as to befits a legal method (such as a writ, warrant, etc.) or different legal demand of any governmental authority, (ii) speech act would probably mitigate our liability in associate actual or potential causa, (iii) moderately necessary to enforce this Privacy Policy, our Terms of Use etc. (iv) speech act is meant to assist investigate or stop unauthorized transactions or different ineligible activities, or (v) necessary or acceptable to guard our rights or property, or the rights or property of someone or entity.


We could contract with varied third parties for the supply and maintenance of the web site, Services and our business operations, and lookout may have to share your personal info and knowledge generated by cookies and combination info (collectively, "information") with these vendors and repair agencies. as an example, we tend to could offer your info to a mastercard process company to method your payment. The vendors and repair agencies won't receive any right to use your personal info on the far side what's necessary to perform its obligations to supply the Services to you. If you complete a survey, we tend to additionally could share your info with the survey provider; if we provide a survey in conjunction with another entity, we tend to additionally can disclose the results to it entity.


Your request for services could also be shared with third party websites with whom we've got a written agreement relationship so as to supply your request with most exposure. The post on the third party web site can embody the main points of your request, as well as your location, and different contact details. Interested bidders, however, are ready to click on your request on such third party web site, and can be directed to our web site wherever they're going to have access to your contact details (Partial or complete), as would the other service supplier on our web site inquisitive about bidding on your request.


If you're a Service skilled, the knowledge that you just post (other than your payment information) is offered to different users of our web site and our Services. Comments that users post to our web site additionally are on the market to different guests to our web site (see our discussion of User Generated Content below). additionally, we are going to post the results (in combination form) of surveys to our web site. If you're a client, name, and site, further because the details of your request, ar on the market to all or any guests to our web site. Bidding professionals additionally are allowable to ascertain the consumer's full name, phone number, email address and also the -location


We will disclose your info, including, while not limitation, your name, city, state, phone number, email address, user ID history, quoting and listing history, and fraud complaints, to enforcement or different officialdom if we tend to ar needed to try to to thus by law, regulation or different government authority or otherwise in cooperation with associate investigation of a governmental authority. © 2017 Lookout Technologies personal restricted. All Rights Reserved © 2017 Lookout Technologies Private Limited. All Rights Reserved